Returns & Refunds Policy

At OlumaraMio, customer satisfaction is important to us. We strive to provide thoughtfully designed products and a positive shopping experience.

Return Requests

If you are not satisfied with your purchase or need to request a return, please contact our customer support team with your order number and reason for the request.

Return eligibility is subject to our applicable return conditions and consumer protection laws. Please contact us for return instructions before sending any items back.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Providing your order number and photos of the product and packaging will help us review the issue and assist you.

Refunds

Once an eligible return has been received and reviewed, we will notify you of the refund status.

Approved refunds will be issued to the original payment method whenever possible. Processing times may vary depending on your payment provider.

Return Shipping

Return shipping arrangements and any applicable costs will be communicated as part of the return process, subject to applicable consumer protection laws.